PRIVACY & SECURITY
WHY WE COLLECT YOUR INFORMATION
We collect your information in order to improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions. We collect information from you to complete a transaction, register as a member, sign up to receive email communications from us, or participate in a competition/promotion/survey.
This information includes that such as name, age, gender, email address, phone number, postal address and credit card numbers. We may use your information collected online to fulfil and process your orders. We may maintain a record of products you have looked at or purchased in order to enhance your shopping experience and make it easier and faster for you. All email communications you receive from us will allow you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue. You are also able to email us at email@example.com or edit your account details on our website at any time if you wish to stop communications from us.
DISCLOSURE OF INFORMATION TO OTHERS
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails and processing payments. They will have access to the minimum amount of your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.
When there is a legal obligation to do so Linear Standby Belts may disclose your information to any relevant regulatory body. In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.
Our website uses a technology called cookies. A cookie is a small element of data that our website may send to your computer. Any such cookie is typically stored on your computer’s hard drive and permits our website to recognise you when you return.
It is so important to us that you feel secure while visiting and shopping at Linear Standby Belts. We take security seriously, and have taken steps to ensure your personal information is secure. We use a secure Hosted Payment page solution from DPS to process online orders. This means your credit card details are never recorded or stored on our website; they are processed only in the highly secure DPS environment while completing your purchase.
DPS is committed to protecting the security of your data. They use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. You can find more information on the DPS site.
LINKS TO OTHER WEBSITES
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.
UPDATING YOUR PERSONAL INFORMATION
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request that corrections or changes are made to it.
You are at all times entitled to change your personal information that we hold. In order to do this, click the sign in button on the home page and after signing in your personal information will be made available for you to view and change.
You also have the ability to change your secure password at any stage. You will be required however to enter your current password in order to change it to a different one.
You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your Linear Standby Belts password to any third parties.
While we hope that you’re always delighted with your order, we understand that there are occasions you may want to return items. If you do wish to return an item you are entitled to exchange, receive a credit or a full refund, excluding delivery costs.
Linear Standby Belts is more than happy to exchange or refund goods purchased online for up to 14 days of receipt, provided goods are returned in their original, unused condition with the original packaging and tags.
All undamaged correctly returned products will be refunded to the original purchases credit card within 7 days, or if a credit is desired this will appear on your Personal Account page.
We will reimburse postage for damaged, defective or incorrectly sent items only.
We reserve the right to refuse a returned product that is damaged by the recipient due to lack of care.
HOW TO MAKE A RETURN
Contact our team at firstname.lastname@example.org with your order number, contact details and include whether you would like a refund OR exchange.
Once we have received the returned products we will notify you by email of your exchange or refund entitlement.
Goods are returned to Linear Standby Belts’ New Zealand address at your own expense unless the item is faulty. Please ensure all items are packaged securely and are returned to us by courier with a tracking number. Please note that Linear Standby Belts is not responsible for the damage or loss of items being returned.
You can exchange any goods within 30 days of purchase. If you wish to exchange an item please contact us as soon as possible to reserve another item. Enter the details on the Exchange Form included with your order of the goods you would like to receive. If you have decided to exchange for an item with a different dollar value we will credit or debit your card to match the difference.
If the same style is being exchanged for a different size or colour, once we receive your return we will send out your new item/items free of charge.
If you wish to receive a credit for your purchase we will apply it as a credit note to your Personal Linear Standby Belts account and when you make your next purchase you will be able to deduct the value of the credit from the total value on the checkout page. Please note credit notes are valid for 6 months from the date of issue.
Your refund will be credited back to the original purchases credit card and will exclude delivery costs, unless the item is faulty. Please be aware it may take several days for the refund to show in your account.
All refunds can be held in credit against your membership for future purchases if requested. On occasion we may owe you an amount which is $5.00 or less in total. Our policy is to hold this amount and to deduct it from your next order.
FAULTY GOODS/INCORRECT ITEMS
Our Linear Standby Belts online team takes great care checking all orders to ensure the goods you receive meet our quality standards and that we are sending you exactly what you asked for. However, if you do receive a faulty or incorrect item, please contact us to arrange a replacement with free delivery.
Faulty or damaged items must be returned within 14 days of purchase.
Please be aware that general wear and tear of products does not constitute a refund. Linear Standby Belts will where possible replace or repair any goods deemed to be faulty, if purchased within the last 6 months. If we are unable to do this, a credit note or refund will be provided.
We do not accept exchange or refund requests for special product mark downs, samples, sale items or items that are no longer stocked unless the goods are unknowingly defective.
ONLINE TERMS & CONDITIONS
This Terms and Conditions document governs the use of Linear Standby Belts’ Online Service (the Service) including shopping and participation in promotions run by Linear Standby Belts. You can access this Agreement at any time from the bottom of any page of the site.
By accessing, browsing or placing an order on this website you agree to be bound by the associated terms, conditions, disclaimers and limitations of liability (Terms & Conditions).
No one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.
WE RESERVE THE RIGHT TO:
• To make changes to our site and these terms and conditions, product descriptions and prices and such changes will take effect from the time they are published on this site.
• To cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
• That all orders are subject to availability of stock
• Take reasonable steps to verify that the order and credit details are bona fide.
When you place an order, we will require your name, email address, credit/debit card, phone and address details. This information is required in order to process your request or inform you of acceptance of our order. You will be asked to register as a member of Linear Standby Belts. Apart from the many member benefits, including receiving regular emails containing information on new product arrivals and promotions, your shopping address details will be filed saving you the effort of entering these details each time you checkout. You can remove yourself from the email list by using the link at the bottom of each email or by contacting customer services.
After placing an order online, we will provide you with confirmation that your order has been received but this is not confirmation that your offer to buy the items has been accepted. Our contract for the sale of our products will only exist once an order has been accepted, processed and despatched to you.
Should there be an issue with your order, one of our Customer Services team will contact you either by phone or email.
PRODUCTS AND PURCHASING
Price, Currency & GST
All prices on this website are stated in New Zealand Dollars (NZD) and are inclusive of the 15% Goods & Services Tax (GST). Orders will be processed in New Zealand Dollars (NZD), we do not accept payments in other currencies. Linear Standby Belts reserves the right to change prices of goods advertised on this website, without notice.
Linear Standby Belts does not guarantee the price of any item listed on this website until your order has been processed. Whilst Linear Standby Belts takes steps to ensure the price and details of products listed are correct, if they are incorrect, Linear Standby Belts reserves the right to cancel the order and refund.
PAYMENT AND SECURITY
Products displayed on the site can be purchased using secure online Mastercard and Visa transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.
Any orders received by Linear Standby Belts through this website constitute offers and are subject to acceptance by Linear Standby Belts in its absolute discretion. Orders will not be despatched until payment is received in full.
Offers on special product mark downs or sale items are available until stocks sell out. All orders are subject to availability of stock and confirmation of the order price.
We make reasonable efforts to ensure that all information on this site is accurate and kept up-to-date. However, any description of the goods is given by way of identification only. We do not warrant that the description of goods or other content of this site is accurate, complete, reliable, current or error-free. We cannot be responsible for any errors or omissions or for the results arising from the use of such information.
All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings.
CHANGING AN ORDER
Unfortunately no changes to orders may be made after they have been submitted. If you are unhappy with your purchase once you receive it, you may return it to us. See below for further information regarding returns and exchanges.
CONFIRMATION AND TRACKING OF YOUR ORDER
Once your order has been received and processed we will send you an email stating that your order and payment have been accepted and dispatched. If you have chosen the express courier option you will receive a tracking number so that you have the ability to track your order online.
Images, text, site design, logos, graphics and any other content and software on this site, including their arrangement, selection and assembly, are the property of Linear Standby Belts, unless specified otherwise. You may use this web site only for your personal and non-commercial purposes.
Except to the extent permitted by relevant legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site, without obtaining our prior written consent.
Unauthorised use of the images, designs and other materials appearing on this site may violate copyright, trademark and other applicable laws and may result in criminal or civil proceedings and penalties.
USE OF THE SERVICE BY YOU
Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service. You may not download, modify, transmit, or otherwise us any material from the Service for public or commercial purposes. The Service’s content, information and advice is free of charge (unless otherwise stipulated).
However you are responsible for your own network and connection charges. Other than connecting to Linear Standby Belts’ servers by HTTP requests using a web browser, you may not attempt to gain access to Linear Standby Belts’ servers by any means – including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.
You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others’ use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, Linear Standby Belts and/or the Service.
This Service provides general information about Linear Standby Belts Limited and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Linear Standby Belts and the services and products they offer.
Linear Standby Belts reserves the right to change, delete or move any of the material on the Service at any time without notice. Linear Standby Belts and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service.
This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.
LIABILITY AND GUARANTEES
Nothing in these Terms and Conditions is intended to be inconsistent with consumers’ rights under that Act. If there is any inconsistency then the Act shall prevail.
To the maximum extent permitted by law we shall not be liable for any loss of profits or any consequential, indirect or special loss, damage or injury of any kind whatsoever suffered by you arising directly or indirectly from any breach of contract or any negligence by us. Our liability for any loss, damage or injury to you shall not in aggregate exceed the contract price of the goods supplied.
Linear Standby Belts will not in any case be liable for any lost profit (direct or indirect), deletion or corruption of electronically or digitally stored information or incidental, consequential or special damages arising out of or in connection with this website, the content and the products and services available or accessible on the website.
Any agreement arising between us shall be interpreted and governed by the laws of New Zealand. Any disputes arising under the agreement or related to this site shall be dealt with by the courts of New Zealand. MCM-136860-1-D1-V2:GT
Linear Standby Belts will always endeavour to provide the best price, quality and customer service when possible to ensure you the customer will always be delighted.
If you have any queries regarding these terms and conditions or shopping with Linear Standby Belts.co.nz, please email email@example.com